My Work
Expertise in leading design teams, user-centered design solutions, and operational efficiency.
Transportation
Enhancing Customer Conversion and Satisfaction with a New eCommerce Experience
People Leadership, Experience Design, Agile Delivery
Product Development
Optimizing Design Efficiency and Cost Savings Through Figma-REST API Integration
Design Operations, Design System Management
Financial Technology
Maximizing Point Redemption and Benefit Awareness with a Travel Credit Card Rewards Hub
Product Design, Design Leadership
Financial Technology
Accelerating Delivery with Simplified and Automated Documentation Processes
Design Operations, Team Leadership
Travel and Tourism
Building a Global CRM Program to Boost Engagement and Loyalty in Direct Marketing
Experience Design, Customer Journey Optimization